With the Ford extended warranty purchased online, you can be eligible to receive
reimbursement for your roadside assistance claims. You must send a letter to the Ford
Claims Department complete with an original receipt from the facility in which your car
was towed to or repaired at, along with your Roadside Assistance Authorization
Number, your Ford Extended Service Plan Number, and a letter with the VIN number,
your phone number, the mileage of your vehicle and the service date. Claim
reimbursements are typically handled within sixty days.